Tagged as: Better Business

Happy Employees = Happy Customers = Better Business

“Satisfied employees mean satisfied customers, which leads to better productivity,” said Anne M. Mulcahy, former CEO of Xerox and alma-matter of English department of Marymount College, United States of America in one of her statements. Mulcahy being a specialist of journalism in her embryonic days emphasized that employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, and more result-oriented.

Mulcahy after her graduation in English Literature in United States of America, she was hired as a field salesperson in 1976, thereafter rose through the ranks to become the most promising CEO of Xerox and one of the world leaders in 21st century. Her commitment and affection towards her employees …